Contact Us

  • Please complete the form below and press the send button.
  • To request a catalog, please use this page.

We do not accept sales or promotional messages through this form.

Any such messages will be discarded without review.

Fields marked with * are required.

*Name
*Furigana
*Company name
Department
*Telephone number
*Email address
*Postal code
*Address 1
*Address 2
Please enter the street number and building name.
Please check what you would like. (Multiple answers allowed)
Subject
Inquiry

Handling of personal information

  • The personal information you enter in the inquiry form is used to receive and respond to your inquiry.
  • Information between the web server of this page and your browser is protected by 128-bit SSL (Secure Socket Layer).
  • Before making an inquiry, please read the Privacy Policy below and contact us only if you agree to its contents.
  • If you cannot submit the form below, please contact us by phone (Manufacturing Headquarters / Osaka Factory: 072-675-5563) or by email at info_mie@munekata.co.jp.

Privacy Policy

1. Definition of personal information

Personal information means information that can identify an individual, such as name, address, date of birth, occupation, career history, telephone number, and email address. It also includes information that cannot identify a specific individual by itself, but can identify a specific individual when readily collated with other information.

2. Purpose of collecting personal information

We will not use personal information for purposes other than the collection purpose without the consent of the user (a person accessing our site). The purposes for which we collect personal information from users are as follows.

  1. To respond to inquiries about the services you use
  2. To provide information about the services you use
  3. To perform searches, matching, and similar processes in providing the services you use
  4. To contact you through the services you use, or to contact you regarding shipping
  5. To understand how you use our services, and to use that information to compile statistics, improve our services, and develop new services

3. Collection of personal information

A. We collect personal information with your consent, within the scope necessary for the purpose of use.

B. In some of the services we provide, in addition to information collected with the user's consent, we automatically collect statistical information by the following methods.

Collection by cookies We collect information within the scope of providing comfortable use of the service, such as automatic login, retaining search settings, and identifying popular content by tracking paths within the site. Information such as automatic login and search settings is retained only for a certain period, and information past the set period is discarded.
Collection by log files We collect information within the scope of access analysis by IP address. This does not identify individuals.

4. Use of personal information

Personal information may be used by the following parties.

  1. Our company (limited to employees related to the purpose of collection)
  2. Our subsidiaries and affiliates (limited to employees of the relevant departments of those companies who perform work related to the purpose of collection)
  3. Partners (corporations and individuals) with whom we collaborate on or outsource work and have concluded a confidentiality agreement

5. Provision of personal information to third parties

Except in the following cases, we will not provide personal information to third parties (persons specified in the preceding section are not included in "third parties") without the user's consent.

  1. When the user causes disadvantage to a third party
  2. When it is necessary to cooperate with a national agency, a local government, or another public agency (such as a consumer center or a bar association), or a person entrusted by them, in performing affairs prescribed by laws and regulations, and obtaining the user's consent is likely to impede the performance of those affairs
  3. When disclosure or provision is permitted by laws and regulations
  4. When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the user's consent

6. Changes, corrections, and deletion of personal information

If the user requests it, we will disclose the information to the user in accordance with the prescribed procedure (section 9 of this Privacy Policy). We will change, correct, or delete the contents at the user's request.

7. Implementation of security control measures

In accordance with the personal information guidelines established by the Ministry of Economy, Trade and Industry, we implement all or part of the organizational, human, physical, and technical security control measures for the personal information we handle, as necessary, to prevent unauthorized access to personal information and the loss, destruction, falsification, and leakage of personal information. At the same time, if an incident occurs, we will respond promptly and appropriately and make every effort to correct the situation, including preventing recurrence.

8. Compliance with laws and regulations

To protect the personal information we collect and use, we comply with the Act on the Protection of Personal Information and the guidelines and other standards based on it.

9. Complaints and inquiries

If you have a complaint about our company, a question about procedures such as a request for disclosure of personal data we hold or the fees for those procedures, or a question about this Privacy Policy, please send an email to the inquiry address specified below, stating the following.

  1. Your name
  2. Address
  3. Reply email address
  4. Details of your inquiry

We will use the above information only to identify the person who made the inquiry and to reply from our company. Before answering your question, we may ask you certain questions to confirm that you are the person whose personal information we hold.

Our email address: info_mie@munekata.co.jp

10. Disclaimer

We accept no responsibility for the acquisition of personal information by a third party in the following cases.

  1. When the user themselves discloses personal information to a third party (such as a specific company)
  2. When the person is unintentionally identified by the accumulation of information other than personal information
  3. When personal information is provided by the user on a site other than ours (including linked sites)
  4. When someone other than the user obtains information that can identify the member (ID/password)

11. Changes to this policy

If we change this Privacy Policy, we will post the changes on this site for a certain period. Users will be deemed notified by the posting of the changes.